Thursday, October 15, 2009

You failed me, Dell

I’ve long been a fan of Dell.  Recently I purchased a laptop from them.  It’s a pretty sweet thing, with all that I needed and wanted and I got what I felt was a great deal. 

When the laptop arrived, I noticed there were what appeared to be little pieces of plastic between the LCD screen and the clear plastic cover that protects it.  I called Dell and they told me they’d send me a box, and I could get it fixed. 

So I sent it in.  And sadness followed until it returned.  Upon its return, I immediately noticed that the screen appeared to have a much lower resolution than my previous.  Now when I purchased it, one of the things I wanted was a full HD 1920 x 1080 pixel screen, which is what I had originally. This screen however was 1366 x 768.  Way less. So I got on Dell support and they wanted to try to reinstall the drivers and all that, I told them it wouldn’t help but we could do it anyway.  Low and behold, reinstalling the drivers didn’t help as it was a hardware issue, just like I told them. Then they tell me I have to send it back to get it fixed again.  Now I’m a little bit skeptical as they had messed this up once already, so I asked how I could be assured it wouldn’t happen again.  The representative then told me “I can assure you it won’t happen again.”

This gave me no comfort as I was sure that this agent would not be handling the repair, but I went along with it and once again sent in my laptop for repair.

Yesterday, I got it back.  The screen resolution now…1600 x 900!!! Better than before, yes, but still a far cry from what I wanted and paid for.  So back into chat I went.  This time, they weren’t nearly as helpful as before.  First, the agent tells me that because I upgraded to Windows 7, my warranty is void.  I tell her, that that is not true, and she proceeds to tell me that it’s a driver issue and that she won’t help me unless it has Vista on it like it was shipped.  I tell here that it is not a driver issue, that it is a hardware issue, and that they replaced the screen with the wrong resolution.  She then proceeds to tell me that it would be impossible for them to make a mistake like that.  She actually said impossible.  I then asked her to let me talk to someone else.

I talked to her manager who argued with me as well saying it was a driver issue with Windows 7, and he couldn’t help me any further unless I put vista back on the machine.  So I asked what would happen after I put vista back on and it still didn’t work.  And he assured me that it would work (these guys like to assure things they have no control over), because it was a driver issue. 

So here I am today, installing Vista.  Why? Not to get it to work right, but so that I can prove technical support wrong so they will fix my issue.  Needless to say, I’m beyond unhappy with this experience. We’ll have to see how it all plays out in the end.

New Blog Template

I created a new blog template design.  Let me know what you think.

Tuesday, September 01, 2009

Hallelujah

Leonard Cohen wrote this song and it has been covered many many many times.  But I really liked this rendition so I thought I’d share.  Enjoy

Wednesday, July 29, 2009

I can’t possibly like this, I’m a guy.

Been a while since I updated. So I figured I should.

A coworker of mine had a book sitting on his desk one day that caught my eye.  The book was called Pride and Prejudice and Zombies.  Basically, a guy named Seth Grahame-Smith took Jane Austin’s classic and added zombies.

Now, being a fan of horror and usually against romance stories, this intrigued me.  I decided I would read this book, but, to the end that I would more fully enjoy it, I decided to read the original Pride and Prejudice first. 

I started reading in, completely expecting to dislike it, but I couldn’t.  I enjoyed every page.  It sucked me in till I was wanting so badly for them to get together even to the point that I couldn’t help but tear up when Mr. Darcy said, “If your feelings are still what they were last April, tell me so at once. My affections and wishes are unchanged, but one word from you will silence me on this subject for ever.

I actually felt for this man.  This non-existent creation of some lonely woman’s mind, and was taken in completely.  Even thinking about it now I’m getting misty.

Needless to say, this was the very last thing I expected from this book.  I liked it.  I probably enjoyed it more than any book I’ve read in the past ten years.  I liked it so much that now while reading Pride and Prejudice and Zombies, I’m not enjoying it as much as I thought I would.  At times I’m actually annoyed at what he did with this book which I now love.  But, that won’t stop me from reading it and enjoying it as well.

Thursday, February 12, 2009

Johnny Cash, Hurt

In 2002 less than a year before he died, Johnny Cash recorded and made a music video of the song Hurt originally by Trent Reznor of Nine Inch Nails.

The video became regarded as his epitaph, and is pretty incredible.

Read here what Trent Reznor had to say about the song and video:

http://www.rollingstone.com/news/story/7378167/in_other_words_trent_reznor

Then watch the video here:

Wednesday, February 11, 2009

Happy Birthday to me!!!

Yesterday was my birthday.  I like birthdays.  People give you crap just because you were born.

This year I got Spiderman 3 for the Xbox 360, 3 piano books, an Amazon gift card, a pedal that is just like a real piano pedal for my digital piano, a giant cookie, money, Uncle John’s Fast-Acting Long-Lasting Bathroom Reader, and a gun.  Here is a picture of the gun I got.


  100_1359

It’s a Leinad Model DD, 45 Long Colt/.410 3 inch.  Kind of a fun little gun.  Can’t wait to go take it for a test shoot.  Thanks to everyone.

Tuesday, February 03, 2009

Avalanche

It’s been kind of slow lately at work, so I’ve taken the time to learn Silverlight.  This is my first game written entirely in Silverlight.  I hope you like it as much as I do.  And yes I know it’s too big to fit in here.  I didn’t create it with this in mind, I just thought I’d share.


Use either "a" and "d" or the left and right arrow keys to move. The objective is to stay alive.